Cookie Policy
Last updated: September 2026
UKAP Holdings Limited
Company number: 07505002
Fifth Floor, 167-169 Great Portland Street, London, Greater London, England, W1W 5PF
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They help the site remember your preferences and enable certain functionality.
2. How We Use Cookies
The UKAP Shareholder Portal uses strictly necessary cookies that are essential for operation of the site. With your permission, it also uses optional analytics cookies and Crisp live-chat cookies. Cookies help us:
- Maintain your authentication session so you stay signed in securely.
- Enable security features that protect your account and data.
- Ensure the portal functions correctly across page navigation.
- Understand how the portal is used when you allow Analytics cookies.
- Provide live support when you allow Marketing cookies.
3. Types of Cookies We Use
| Category | Provider | Purpose | When used |
|---|---|---|---|
| Essential | UKAP portal and hosting providers | Secure sign-in, session protection and saved consent choices. | Always active because the portal cannot operate securely without them. |
| Analytics | Google Analytics | Measures visits and use so we can improve the portal. | Only after you grant Analytics consent. |
| Marketing / live chat | Crisp IM SAS | Provides the chat launcher, maintains a chat session and remembers chat availability. | Only after you grant Marketing consent. |
The precise cookie names and durations used by Google Analytics and Crisp may change as those services are updated. They are blocked until the relevant consent is granted. We do not use Crisp or Google Analytics cookies before that choice.
4. Managing Cookies
Use Cookie settings in the footer at any time to grant or withdraw Analytics and Marketing consent. Withdrawing Marketing consent hides Crisp chat, ends its portal session and removes Crisp browser data that this site can access. You can also manage or delete cookies through your browser settings. If you disable cookies entirely, you may be unable to sign in or maintain an active session.
Rejecting optional cookies does not prevent you from using the portal’s essential shareholder features. Your choice is stored in your browser so it can be respected on later visits.
5. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.
6. Contact
For any questions about this Cookie Policy, please contact:
Malcolm Simmonds, Data Controller
UKAP Holdings Limited, Fifth Floor, 167-169 Great Portland Street, London, W1W 5PF
admin@ukapgroup.co.uk